Support
Last updated 1 September 2026
Contact us
Email support@footy-fix.co.uk and we’ll come back to you as quickly as we can. Include the name and club or team connected to your account so we can help.
Common questions
- I’m not getting notifications. Open Settings → Notifications and check push is enabled for this device. On iPhone in a browser you need to add FootyFix to your Home Screen first.
- A fixture request wasn’t answered. Use Contact Coach on the fixture to message the other coach directly.
- Pitch availability looks wrong. Availability comes from the provider’s own feed; booking is completed on their website.
- Someone is behaving badly. Use Report on their profile or in the conversation and we’ll review it.
- I want my data deleted. Settings → Delete my account removes everything permanently, or email us.
Safeguarding
For safeguarding concerns, follow your club or league safeguarding procedures and contact the appropriate welfare officer or football authority. You can also contact FootyFix if you need to report an issue relating to the app.
Legal
See our Privacy Policy and Terms & Conditions.